Hey there! We’re Soleintrend, and we’re not just another online shoe store. Honestly, we started this because we were tired of seeing people settle for uncomfortable or overpriced footwear. Our founder, Sarah, used to reply to every single customer email herself—even at 2 AM! (She’s since learned to sleep, but the personal touch remains.)
Got a question, suggestion, or just want to chat about your latest pair? We’re all ears. Seriously, your feedback shapes what we do next.
You’ve got options! Here’s how to reach us:
Remember that time we added wide-width options because 127 of you asked? Or when we switched to eco-friendly packaging after Jessica from Oregon sent us a heartfelt note? Yeah, that’s the stuff that keeps us going.
So, don’t hold back—tell us what’s on your mind. Whether it’s a sizing hiccup or an idea for our next collection, we’re listening. And who knows? Your email might just end up sparking our next big change.
P.S. If you’re reaching out about an order, include your order number. It’ll help us speed things up—because waiting sucks, and we get it.
