We are committed to delivering your carefully curated fashion essentials with efficiency and care. Every order is processed within 1-2 business days after payment confirmation, ensuring your selections are meticulously prepared for shipment. Our logistics network is optimized for footwear and accessories, prioritizing both speed and protective packaging to maintain product integrity during transit.

Delivery durations vary based on your location and carrier availability. Domestic orders typically arrive within 5-7 business days post-dispatch, while international shipments may require 10-20 business days. Note that processing times exclude weekends/holidays, and seasonal demand (e.g., holiday periods) may temporarily extend timelines. For time-sensitive needs, consider placing orders earlier than required.

We offer the following shipping options:

Standard Shipping (10-15 Business Days): $15 for orders totaling $0-$60.
Free Shipping (10-15 Business Days): Applies to orders of $60 or more (maximum cart value: $9999).

Currently, we ship to most countries across North America, Europe, and select regions in Asia/Oceania. Restrictions may apply to remote areas or territories with complex customs regulations. During checkout, our system will automatically validate your address eligibility. For unlisted destinations, contact [email protected] for assistance.

Once your order ships, you’ll receive a confirmation email containing a unique tracking number and a link to monitor your package’s journey. For consolidated orders, individual tracking details will be provided per shipment. If you haven’t received updates within 3 business days after dispatch, check your spam folder or access tracking directly via our website’s "Order History" section.

While rare, delays can occur due to carrier disruptions or customs inspections. If your shipment exceeds the estimated delivery window by 5+ business days or shows no movement for 7 days, contact our support team at [email protected] with your order number. We’ll collaborate with logistics partners to locate your package or initiate resolution procedures, including reshipment or refund where applicable.

International customers are responsible for any customs fees, taxes, or import duties levied by their country’s regulations. These charges are determined by local authorities and are not included in your order total. We recommend consulting your customs office for estimated costs before purchasing, as non-payment of these fees may result in delivery delays. Unfortunately, we cannot reimburse such expenses or adjust declared package values.